FAQ

(following steps shows usual processing of orders)

 

-  - After receiving an internet order a confirmation of receipt is sent to the customer.

-  - The order is processed into our system after its receiving

-  - The ordered items are controlled and eventually it might be consulted with the customer. In case the goods is not in stock the customer is immediately informed.

-  - Packing of the goods

-  - Thorough control of the consignment

-  - A proforma invoice is sent to the customer.

-  - The customer pays for the goods. As a payment is considered receiving 100% of amount in cash or into our bank account only.

-  - Transport of the goods by chosen mean of transport according to the order

-  - Declaration documents and invoice are sent to the customer